Contract manager service & maintenance
- €2.500,00 - €3.750,00
- 32-40
Joska is here for you!
Are you organisationally skilled and able to execute contracts according to customer requirements? We are looking for a contract manager for our Order Fulfilment department. Together with the rest of the team, you are responsible for achieving targets, scheduling maintenance and making improvement proposals for various contracts at different customers. You will work closely with other departments and together you will ensure that customer satisfaction remains high.
As a contract manager for service and maintenance, you are operationally and financially responsible for the customer portfolio and relationship management with existing and new customers. You maintain close contact with customers, proactively advising and supporting them in finding the best solution for them
As a contract manager, you are jointly responsible for staffing the service team and filling in the schedule. You communicate with customers via email and telephone about scheduling periodic maintenance work and preventive and/or corrective replacements. Of course, this also includes ad hoc activities, such as changing the schedule due to malfunctions and/or urgent replacements.
As part of contract management, you are also responsible for some after-sales activities. For example, based on comments in the service engineer's work report, you instruct the sales department to prepare a suitable quotation.
- A minimum completed secondary vocational education (level 4);
- At least 2 years' recent work experience in a similar position;
- Knowledge of and/or affinity with electrical engineering;
- Customer- and service-oriented attitude;
- Collegial, social, positive and flexible attitude;
- Accurate and analytical;
- Available 32-40 hours.
- An enjoyable and varied job (32-40 hours per week);
- Good salary and excellent secondary employment conditions;
- 25 days' holiday + the day after Ascension Day off as standard;
- Good pension scheme;
- Depending on your own ambition and commitment, you can make the job as enjoyable as you want it to be;
- Opportunities for advancement;
- Internal education and training in areas such as emergency power and energy storage;
- An open organisation with an enthusiastic T.E.A.M. (together each achieves more!);
- Monthly group lunches and Friday afternoon drinks;
- A “no nonsense” mentality!
Working at ELNEX means working for a professional SME and family business. We are highly ambitious and growing both domestically and internationally. ELINEX is the authority in the field of emergency power solutions and mains voltage risks and is characterised as a professional and customer-oriented organisation with more than 38 years of experience, serving both large national and international companies within the EMEA (Europe, Middle East & Africa) as customers. In the field of emergency power solutions, ELINEX provides installation, maintenance and repair services with its own service team, brand-independent and based on 24/7 service, within all possible customer sectors in the Benelux and beyond.
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